Delivery Information

All orders placed before 3:30pm (GMT) or 9:30am (CDT) are dispatched the same day, excluding sale periods, weekends, and public holidays.

UK Deliveries: We deliver UK orders the next working day with our trusted courier DPD, provided your order is placed before 3:30pm (Monday to Friday). Friday orders will arrive Monday. Weekend orders will arrive Tuesday.

International Deliveries: All international orders are delivered in 1–3 working days via DHL Express.

Personalised Item(s): If you’ve selected to have your garment personalised, please allow our seamstresses one additional working day to craft your garment with the care and detail that makes it truly special.

Out For Delivery: Once your order has been elegantly gift-wrapped in our signature packaging, it will be entrusted to our trusted courier. You will receive a personalised email and/or SMS notification the moment your parcel begins its journey to you.

Every delivery is fully trackable via the link provided, offering you complete peace of mind.  A signature will be required upon receipt to ensure your order is delivered securely. Should you be unavailable at the time of delivery, our courier will be in touch to arrange a convenient alternative.

Kindly note that deliveries are not made on weekends or public holidays.

Currency, Customs, Duties & Taxes

In July 2024, we updated our website to provide you with a friendlier, faster, and hassle-free shopping experience.

You can now shop in your local currency. At checkout, after adding your item(s) to your cart and entering your delivery address, all applicable taxes and duties will be automatically calculated. You’ll clearly see whether the price includes or excludes these fees before completing your payment.

You may be offered the option to pre-pay duties and taxes at checkout; however, eligibility for this option cannot be guaranteed. If you choose not to pre-pay, DHL Express will contact you directly when your order arrives in your country to arrange payment.

Need Further Assistance: We are committed to offering you an exceptional level of service that reflects the quality and elegance of our products. Please feel free to contact us